Hotel Beatriz Playa & Spa

July 2025- 6 of us stayed here (2 adults and 4 children in 2 rooms) Overall, our experience was positive, but there were definitely some highs and lows worth mentioning. Positives: *The location is excellent — right on the beach with easy access to shops, restaurants, and public transportation. *The staff at the front desk were polite and quick to respond when we needed extra towels or directions. *Our rooms were clean upon arrival, and the bed was comfortable enough for an all inclusive holiday, beds were made daily and towels replaced daily. The rooms need updating but did not affect our stay and beds were comfy. *Only one plug socket in the room *The hotel is huge which has positive’s and negatives, the positives being loads of different areas to explore for kids and it feels very safe. There are shops, arcades, gym, spa, table tennis, volley ball, pool, crazy golf, park and nature to explore *The food is fresh and cooked well, like any all inclusive it does gets repetitive. There are 3 extra restaurants you can book and are nice for a change. Book early for the other restaurants, the bamboo restaurant is nice if you enjoy sushi and Chinese food. *The two swimming pools are clean and one is warm and one cooler Negatives: * SUNBEDS- terrible, everybody puts Towels out from 10.30 pm and nobody monitoring people doing this. You have no chance of getting a sun bed after 6am. On our last day they seemed to have management team visiting and staff were removing all towels from sunbeds even if you were in the pool or at the bar. *The air conditioning unit was outdated and quite noisy. *Not enough self service drinks available, nowhere to get a drink between 6pm and 7pm. Large ques at the one main entertainment bar every evening and need more staff on. *Pool area was not kept clean and bins often over flowing, particularly bad due to the windy weather. *The burger bar Que is ridiculous, again not enough staff on and often waiting an hour queuing and serving food. Once the food does arrive it is cooked well. Overall, for the size of the hotel they need more staff, more drinks stations (alcohol and non alcohol) and LOADS more sun beds. The evening entertainment was variable, some good entertainment but again not enough seats to cater for all of the occupants. Would I stay again? Maybe — if the price is right and they buy more sunbeds. There’s definitely potential here, but the hotel could use a few upgrades to really shine.

We stayed here and it wasn't great.my son got sick.in bathroom.we reported to reception but took a long time to get someone to clean.the rooms not very good.falsh advertisement on rooms . definitely not 4 star . won't stay here again Rate 1 out of 5